Refund policy
– Exchange Policy –
To ensure a superior and secure shopping experience, MODEVRA offers an exchange service under the following conditions:
Customers may request an exchange within 48 hours of receiving their order in the following cases:
If the size is incorrect.
If there is a clear manufacturing defect in the product.
Conditions for Exchange Acceptance:
The product must be in its original condition.
Unused and unwashed.
Unaffected by perfume or makeup.
In its original packaging, if applicable.
Important Notes:
No refunds are available — exchanges only.
Customers are responsible for return shipping costs for exchanges.
The item will be inspected before the exchange is confirmed.
Thank you for your trust in MODEVRA.